Privacy Policy
Rosevyn (“Rosevyn,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit rosevyn.com, purchase our products, communicate with us, subscribe to marketing communications, participate in promotions, or otherwise use our services.
Personal Information We Collect
Depending on how you interact with Rosevyn, we may collect:
Contact Information
Such as your name, email address, telephone number, billing address, and shipping address.
Order Information
Such as products purchased, selected product shades, order value, promotions used, shipping information, returns, refunds, and purchase history.
Payment Information
Payments are processed through Shopify and/or payment providers available during checkout.
We generally do not directly retain complete payment-card numbers.
Account Information
If you create an account, we may process your login, account preferences, order history, and related information.
Customer Service Information
Including communications, photographs, complaints, return requests, and other information you provide when contacting us.
Device and Usage Information
Including information such as IP address, browser type, device information, website interactions, referring pages, and pages or products viewed.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies for essential store functions, security, analytics, personalization, and advertising.
How We Use Personal Information
We may use personal information to:
- Process and fulfill purchases;
- Process payments;
- Deliver orders;
- Provide tracking information;
- Manage returns and refunds;
- Provide customer support;
- Maintain customer accounts;
- Detect and prevent fraud;
- Maintain website security;
- Improve our products and website;
- Administer promotions;
- Send marketing communications where permitted; and
- Comply with legal and regulatory requirements.
How We Disclose Personal Information
We may disclose personal information to service providers and business partners that assist us with operating Rosevyn, including:
- Shopify;
- Payment processors;
- Warehousing and fulfillment providers;
- Shipping carriers;
- Customer service providers;
- Technology and security providers;
- Analytics providers;
- Marketing and advertising providers; and
- Professional advisers where appropriate.
We may also disclose information when required by law, to protect legal rights, investigate fraud or abuse, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets.
Sale or Sharing of Personal Information
Rosevyn does not sell personal information for money.
However, certain uses of advertising or analytics technology may constitute a “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.
Where applicable, consumers may exercise available opt-out rights through our:
Your Privacy Choices
link or other privacy controls provided on the Site.
Cookies
Some cookies are necessary for functionality such as shopping carts, checkout, security, and account sessions.
Optional cookies may support analytics, website personalization, or advertising.
You may manage certain choices through available website privacy controls and your browser.
Global Privacy Control
Where Rosevyn is required by applicable law to recognize browser-based opt-out preference signals, we will process supported signals such as Global Privacy Control (GPC) as required.
California's Attorney General explains that covered businesses that sell or share personal information must honor GPC as a valid opt-out request.
U.S. State Privacy Rights
Depending on your state of residence and whether the applicable privacy law applies to Rosevyn, you may have rights such as:
- Accessing certain personal information;
- Requesting deletion;
- Correcting inaccurate personal information;
- Receiving a copy of certain information;
- Opting out of certain sales or sharing;
- Opting out of targeted advertising or qualifying profiling; and
- Appealing certain privacy decisions where applicable.
To submit a request, email:
support@rosevyn.com
Subject:
Privacy Request
We may request information reasonably necessary to verify your identity.
California Residents
Where applicable, California consumers may have rights under the California Consumer Privacy Act, as amended, including rights involving access, deletion, correction, sale or sharing opt-outs, and certain uses of sensitive personal information.
California consumers may use our Your Privacy Choices functionality where applicable.
Marketing Communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
Transactional messages regarding purchases, returns, security, or customer service may continue where necessary.
Data Retention
We retain personal information for as long as reasonably necessary for purposes such as:
Order fulfillment, customer support, accounting, tax requirements, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no electronic storage or Internet transmission method can be guaranteed to be completely secure.
Children
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so that we can review the situation.
Third-Party Links
Our Site may contain links to websites or services operated by third parties.
Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy periodically.
Any revised policy will be posted on this page with a new “Last Updated” date.
Contact Us
Rosevyn
Email: support@rosevyn.com
Website: rosevyn.com
Company Name: Yixing Xin Ci Ceramics Co., Ltd.
Company Address: No. 12 Qianluo Village, Dingshu Town, Yixing City, Jiangsu Province, China
Contact Information: +86 13408668986